Office Support Specialist

Job Title: Office Support Specialist
Project: Essential Services
Reports To: Energy Assistance Coordinator/Housing Coordinator
Revised Date: October, 2010
Staff Supervised: None
Salary Range: Level II
Hours: 40 per week
Primary Purpose: To provide clerical and data entry support to Essential Services

Descriptions of Duties:
To work closely with intake specialists to provide accurate data entry in all energy, housing and health service websites and databases. Retrieve, transcribe and respond to phone messages for services and information. Transmit payment/pledge information via fax or phone to service vendors and build and maintain functional Access/Excel spreadsheets.

Essential Job Responsibilities

Regular attendance is a requirement of the position.
Work closely with Essential Services supervisors and staff.
Maintain a level of training necessary for continued position proficiency.
Provide data entry services in Energy, HMIS and E2C2 OPUS modules.
Build and maintain spreadsheets and data storage systems.
Provide daily payment/pledge information to utility vendors via fax or phone.
Assist with retrieval of phone messages from sign-up and waitlists.
Ability to operate Windows based programs, and all available office equipment.
Work with receptionist to maintain office supplies and inventory.
Take, transcribe and email staff meeting minutes.
Work independently and/or as part of a team.
Maintain a positive attitude.
Able to drive long distances.
Ability to sit at meetings for as long as four hours at a time.
Ability to work in excess of eight hours per day and during evenings as required.
Show scheduling flexibility for one time or special events.

Knowledge/Skills/Experience Required

Level II - A minimum of one year paid experience directly related to the position description is required.

Work Environment:

Geographic Area: Coos, Curry and Western Douglas Counties
Primary job site: Newmark Center
May lift items up to 50 pounds with or without reasonable accommodations.

Other:

Licenses: A current Drivers License is required.
A good driving record is necessary.
Proof of automobile liability insurance @ 100,000/300,000 liability limits
Reliable transportation of getting to work.
Must be fee of illegal drugs, may be subject to suspicion testing.
Must be able to pass the Criminal Background Check.

ASPIRATIONS: the following is a list of aspirations that apply to all ORCCA positions

Teamwork - We join our individual strengths together creating teams and circles of cooperation to promote innovative thinking and bring opportunity to our community.
Partnerships - We create collaborative community partnerships to best leverage all resources available for the benefit of the community.
Diversity - We welcome and accept differences, and honor our co-workers and clients by treating each person with equality, dignity, and respect.
Confidentiality & Ethics - We maintain a high standard of ethics and integrity to respect the confidentiality of clients and staff.
Physical Safety - We respond promptly to address health and safety needs or concerns for clients and staff.
Communications - We encourage timely, open-minded, respectful, and direct communication to alleviate controversies and foster a safe, productive workplace.
Health & Sustainability - Recognizing the importance of physical, emotional, and environmental health, we seek to inspire and model healthy, sustainable living.
Public Relations - We recognize that each of us represents the entire agency in our public interactions and strive to act in a consistently professional and unbiased manner.
Professional Growth - We provide an environment supportive to personal and professional growth, cross training, and advancement

SIGNATURES & DATES - The following signatures are required to confirm the accuracy and completeness of the Job Description; that essential functions are aligned with organization goals and objectives; to validate that it is clear, concise and supports compliance with legal considerations; and employee understanding of the job requirements. NOTE: Because jobs change, management reserves the right to add to or change the duties of the position at any time.

NOTE: The specific statements reflected in each section of this position description are not intended to be all-conclusive, but rather the basic elements and criteria considered being necessary in order to satisfactorily perform the duties associated with the position.

APPLICATION REQUIREMENTS: (items to return with application)

-- Incomplete applications will not be accepted. --
You MUST have the below items included in order for your application to be processed.