SCHS - Office Assistant II

TITLE: Office Assistant II
SALARY: Level 3
HOURS WORKED: 20 hours per week
SUPERVISED BY: Administrative Manager
STAFF SUPERVISED: None
POSITION PURPOSE: Work independently on assignments given by all staff with completion in a timely and accurate manner. Operate phone and message systems, direct clients to appropriate staff. Maintain professional and personable nature under pressure.

Essential Job Responsibilities:

Effectively operate phone and message systems.

Maintain friendly and helpful attitude at all times.
Screen calls and direct to appropriate staff.
When necessary, take complete messages including full name and phone number
Use the in/out board as a working tool to determine who is available when and where
If necessary, check answering machine and fill out message slips for all appropriate calls; turn on various office machines
Assist with daily phone coverage.

Perform clerical duties as assigned by Administrative Manager, including but not limited to word processing, copying, filing, collating and shredding.

Complete paperwork required of position in a timely manner.
Assist various staff with projects as requested by supervisor.

Greet visitors to the office in a professional and personable manner; direct them to appropriate staff.
Work Closely with EHS Family Advocate to provide child care billing and follow-up.
Provide clerical, database management and tracking support to the EHS program, as needed/assigned.

Individual/Team Expectations:

Regular attendance is a requirement of the position.
Attend staff meetings, center meetings, and/or other workshops/meetings as notified.
Maintain a positive attitude regarding ORCCA and all its programs along with the Head Start program and philosophy.
Model behaviors that demonstrate an understanding, acceptance and welcoming of diversity.
Maintain respect and positive communication regarding all children, families and staff.
Maintain confidentiality of client and staff information
Maintain open, two-way communication with staff.
Accept suggestions and guidance from supervisor and/or other management staff.
Seek feedback on job performance and evaluate suggestions and guidance to incorporate in performance.
Commit to further training. Develop an individual training plan using program tools, as appropriate
Communicate with supervisor regarding any needed changes or concerns with work schedule.
Adhere to agency procedures as a mandated child abuse reporter.
Physical ability to perform the job.

*Perform other jobs as designated by your supervisor, Project Director or ORCCA CEO. Employee may occasionally be asked to work alternate hours and days.

Knowledge/Skills/Experience Required:

High School Diploma or GED
Willingness to learn
Ability to take direction and work independently
Ability to maintain a friendly and helpful attitude at all times
Maintain confidentiality and commit to specific hours

Work Environment:

Geographic Area:
Primary job site:
May lift items up to 51 pounds with or without reasonable accommodations.

Other:

Licenses: A current Drivers License is required.
A good driving record is necessary.
Proof of automobile liability insurance @ 100,000/300,000 liability limits
Reliable transportation
Must be drug free.
Must be enrolled in the Oregon Employment Department-Child Care Division Central Background Registry
Health Appraisal
Able to drive/travel long distances
Ability to sit at meetings for as long as four hours at a time
Ability to work in excess of eight hours per day and during evenings as required

ASPIRATIONS: the following is a list of aspirations that apply to all ORCCA positions

Teamwork - We join our individual strengths together creating teams and circles of cooperation to promote innovative thinking and bring opportunity to our community.
Partnerships - We create collaborative community partnerships to best leverage all resources available for the benefit of the community.
Diversity - We welcome and accept differences, and honor our co-workers and clients by treating each person with equality, dignity, and respect.
Confidentiality & Ethics - We maintain a high standard of ethics and integrity to respect the confidentiality of clients and staff.
Physical Safety - We respond promptly to address health and safety needs or concerns for clients and staff.
Communications - We encourage timely, open-minded, respectful, and direct communication to alleviate controversies and foster a safe, productive workplace.
Health & Sustainability - Recognizing the importance of physical, emotional, and environmental health, we seek to inspire and model healthy, sustainable living.
Public Relations - We recognize that each of us represents the entire agency in our public interactions and strive to act in a consistently professional and unbiased manner.
Professional Growth - We provide an environment supportive to personal and professional growth, cross training, and advancement

SIGNATURES & DATES - The following signatures are required to confirm the accuracy and completeness of the Job Description; that essential functions are aligned with organization goals and objectives; to validate that it is clear, concise and supports compliance with legal considerations; and employee understanding of the job requirements. NOTE: Because jobs change, management reserves the right to add to or change the duties of the position at any time.

NOTE: The specific statements reflected in each section of this position description are not intended to be all-conclusive, but rather the basic elements and criteria considered being necessary in order to satisfactorily perform the duties associated with the position.

APPLICATION REQUIREMENTS: (items to return with application)

-- Incomplete applications will not be accepted. --
You MUST have the below items included in order for your application to be processed.