Utility Assistance

Updated 6/3/2026

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​​​Oregon Coast Community Action (ORCCA) uses various Federal, State and local funding to assist low-income households in paying a portion of their energy costs. Energy Assistance is based on the availability of funding. This is not an entitlement program.

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​​How do I apply?

• Use the red scheduling button on this page to ask us to mail you an application.

  • On mobile, the red button is at the bottom of the page.

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Can I apply for Summer Cooling?

• Yes. This program can help with electric bills.

  • You may still apply if you already received heating assistance.

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What should I do if my power is shut off or I received a final notice?

• First, call your power company.

  • Ask whether it offers a low-income discount.

  • Ask about a payment plan.

• Then, contact ORCCA.

  • Complete a Crisis Assessment Request.

  • Include a copy of your final notice.

    • We can place you on the crisis waitlist after we receive both items.

• Save ORCCA’s number in your phone: 541-435-7080.

  • We’ll call when your request reaches the top of the waitlist.

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What happens after I submit a Crisis Assessment Request?

• We’ll verify your account with your power company.

• Then we’ll call to talk through next steps and available options.

• While you wait, gather your documents listed below.

• You may need an in-office appointment.

  • Crisis requests are processed Monday through Thursday, 9:00 a.m. to noon.

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What documents do I need?

To help us process your application quickly, please gather the following documents:

• Social Security cards for everyone in the household, including children over age 1.

• Photo ID for everyone age 18 or older in the household.

• A DPI (Declaration of Personal Income) form for each adult age 18 or older.

• Proof of income for all adults in the household for the month before you sign the application.

  • Example: If you sign in June, provide proof of income received in May.

• A copy of your most recent utility bill.

  • If you need help with propane, wood, pellets, or oil, your application instructions will explain any extra receipts or forms.

  • We still need a utility bill, even if you are requesting other fuel assistance.

• If you’re missing any documents, please talk with us—we may have other options.

• Depending on your situation, other documentation or forms may be required.

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How can I submit my application or documents?

• Gold Beach DHS office: Wednesdays, 10:00 a.m. to 3:00 p.m. (94145 5th Pl, Gold Beach)

• Coos Bay office: 1855 Thomas Ave, Monday through Thursday, 8:00 a.m. to 4:00 p.m.; Friday, 9:30 a.m. to 2:00 p.m.

• Email energy@orcca.us.

• Fax: 541-435-7100.

• Mail: ORCCA, 1855 Thomas Ave, Coos Bay OR 97420