Utility Assistance

Updated 9/3/2026

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​​​Oregon Coast Community Action (ORCCA) uses various Federal, State and local funding to assist low-income households in paying a portion of their energy costs. Energy Assistance is based on the availability of funding. This is not an entitlement program.

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​​How do I apply?

• ORCCA is no longer accepting applications for the 25-26 program year.

  • Documents to complete applications must be received by Friday 9/25/26. Get your documents in as soon as possible, because there is no guarantee that the application will be able to be processed before the cut off of 9/30/26. 

• Information on the new program year will be updated here as soon as it is finalized.​

 

What will be changing for next program year?

• ORCCA is planning some drastic changes for the program year starting October 1st.

• Some of these changes include:

  • Doing away with the open waitlist, so that we can complete all processing, reviews and pledging within 60 days.

    • This means limiting the number of applications coming into ORCCA each month​

    • The Energy Team has hired additional staff to be able to meet the 60 day goal, and is updating processes to be more efficient.

  • In order to manage processing in a more efficient manner, the time for an application to be completed after submission will reduce to 15 days from the prior 30 days.​

  • The application is now in a larger format- Bigger paper, so that it is easier to read and has more space for writing.

  • There will be stricter enforcement of the requirement for social security cards. Many alternate documents will no longer be accepted.

    • If you or someone in your family does not have their card, please work with the social security office to obtain new copies​.​

    • There is still some funding for some households that cannot obtain social security cards.

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​​​What should I do if my power is shut off or I received a final notice?

• First, call your power company.

  • Ask whether it offers a low-income discount.

  • Ask about a payment plan.

  • If it applies, make sure your med cert with Pacific Power is active.

• Then, contact ORCCA.

  • Complete a Crisis Assessment Request with a copy of your final notice, and if it applies a completed Health Jeopardy form.

    • We can place you on the crisis waitlist after we receive these items.

• Save ORCCA’s number in your phone: 541-435-7080.

  • We will call you when your request reaches the top of the waitlist.

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What happens after I submit a Crisis Assessment Request?

• We’ll verify your account with your power company.

• Then we’ll call to talk through next steps and available options.

• While you wait, gather your documents listed below.

• You may need an in-office appointment.​

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What documents do I need?

To help us process your application quickly, please gather the following documents:

• Social Security cards for everyone in the household, including children over age 1.

• Photo ID for everyone age 18 or older in the household.

• A DPI (Declaration of Personal Income) form for each adult age 18 or older.

• Proof of income for all adults in the household for the month before you sign the application.

  • Example: If you sign in June, provide proof of income received in May.

• A copy of your most recent utility bill.

  • If you need help with propane, wood, pellets, or oil, your application instructions will explain any extra receipts or forms.

  • We still need a utility bill, even if you are requesting other fuel assistance.

• If you’re missing any documents, please talk with us—we may have other options.

• Depending on your situation, other documentation or forms may be required.

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How can I submit my application or documents?

• Gold Beach DHS office: Wednesdays, 10:00 a.m. to 3:00 p.m. (94145 5th Pl, Gold Beach)

• Coos Bay office: 1855 Thomas Ave, Monday through Thursday, 8:00 a.m. to 4:00 p.m.; Friday, 9:30 a.m. to 2:00 p.m.

• Email energy@orcca.us.

• Fax: 541-435-7100.

• Mail: ORCCA, 1855 Thomas Ave, Coos Bay OR 97420